Libraries and Learning Innovation is committed to the development of a high quality service and to a close partnership with the Faculties in supporting learning, teaching and research. We display our Commitment to You in The Library and via Library Online and each year tell you how we are meeting our commitment and standards.

Our Commitment to You:

• An excellent customer service
• Welcoming, professional and helpful staff
• Specialist support and help
• Your opinions listened to
• A choice of study environments
• High quality information about our services
• Easily accessible resources
• You will be treated fairly and with respect